TERMS OF SERVICE

Pnwgrooms, LLC

Last updated: January 2, 2026

INTRODUCTION

These Terms of Service govern your use of Pnwgrooms, LLC communication services, including phone calls, text messages (SMS/MMS), and emails. By accessing our website or opting in to receive communications, you agree to these Terms. Our services are designed to comply with applicable U.S. laws, TCPA requirements, and A2P 10DLC messaging regulations.

AGE REQUIREMENT

Our services are intended for individuals who are 18+ years of age. By using our website, submitting your information, or opting in to receive communications, you confirm that you are 18+ and legally eligible to use our services.

CONSENT TO COMMUNICATE

Opt-In Requirement 

You must provide clear, affirmative, and documented consent to receive communications from Pnwgrooms, LLC via phone calls, SMS/MMS messages, and emails. Consent may be collected through web forms, checkboxes, written agreements, or other lawful methods and will be retained in accordance with A2P 10DLC and TCPA requirements.

Consent is not a condition of purchase.

Revoking Consent 

You may withdraw your consent at any time by following the opt-out instructions included in our communications or by contacting us directly using the information below.

COMMUNICATION DETAILS

Message Content 

By opting in, you agree to receive transactional communications such as appointment reminders, service notifications, account updates, and order confirmations. If you provide separate and explicit consent, you may also receive marketing or promotional messages, including special offers, discounts, and service updates.

Message Frequency 

Message frequency may vary based on your interaction with our services.

Message and data rates may apply.

DATA USAGE AND PRIVACY

Privacy Policy 

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Providers 

We may share limited information with trusted third-party service providers solely as necessary to support message delivery, customer support, or system operations. Mobile opt-in data and consent records are never shared for marketing purposes.

A2P 10DLC COMPLIANCE

Regulatory Compliance 

Pnwgrooms, LLC complies with A2P 10DLC registration requirements, carrier guidelines, and applicable messaging laws. All messaging campaigns are properly registered and authorized.

Message Practices 

We follow industry best practices for A2P messaging, including consent management, opt-out handling, and the use of registered 10-digit long codes. Message delivery is subject to carrier availability and service limitations.

OPT-OUT AND UNSUBSCRIBE

SMS Opt-Out 

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP.

Email Opt-Out 

You may unsubscribe from emails by clicking the unsubscribe link included in the message.

After Opt-Out 

Once you opt out, you will no longer receive communications. We may retain certain information as required for legal, regulatory, or compliance purposes.

LIMITATION OF LIABILITY

No Guarantees 

We do not guarantee uninterrupted or error-free delivery of communications and are not responsible for delays, failures, or inaccuracies caused by carriers, service providers, or technical issues.

Limitation 

To the maximum extent permitted by law, Pnwgrooms, LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our communication services.

CHANGES TO TERMS

We may update these Terms of Service from time to time. Updates take effect immediately upon posting. Continued use of our services constitutes acceptance of the revised terms.

GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the laws of King County and the state of WA. Any disputes shall be subject to the exclusive jurisdiction of courts located in King County.

CUSTOMER SUPPORT

If you have questions about these Terms or our communication practices, contact us at:

Email: [email protected] 

Phone: (206) 551-0275 

Mail: 158 S SW148TH Street 1179, Seattle WA 98166